Client Overview
Industry: Manufacturing & Supply Chain
Location: North America
Employees: 200+
Challenge: Legacy systems, inefficient workflows, and lack of real-time data integration.
Challenges & Pain Points
The company was struggling with outdated IT infrastructure and disconnected systems, leading to:
- Operational inefficiencies due to manual data entry.
- Poor decision-making due to a lack of real-time insights.
- Security vulnerabilities in legacy software.
- Scalability limitations as the business expanded globally.
They needed a comprehensive digital transformation to modernize their IT ecosystem, improve efficiency, and enhance data-driven decision-making.
Solutions by Maintrack
After an in-depth IT assessment, Main Track developed a custom transformation strategy, which included:
- Cloud Migration & Infrastructure Modernization
- Migrated on-premise systems to a hybrid cloud solution (AWS & Azure).
- Implemented a secure, scalable architecture for future growth.
- ERP & CRM System Integration
- Replaced legacy ERP with a cloud-based SAP S/4HANA system.
- Integrated a custom CRM solution for better customer relationship management.
- Automation & Process Optimization
- Deployed Robotic Process Automation (RPA) to reduce manual data entry.
- Implemented AI-powered analytics dashboards for real-time business insights.
- Cybersecurity Enhancements
- Implemented Zero Trust Security Architecture for enhanced data protection.
- Deployed multi-factor authentication (MFA) and advanced threat detection tools.
Results & Impact
| Metric | Before | After (6 Months) |
|---|---|---|
| Data Processing Time | 48 hours (manual) | 5 hours (automated) |
| IT System Downtime | 6 hours/month | <1 hour/month |
| Decision-Making Speed | Slow (manual reports) | Instant (real-time insights) |
| Cybersecurity Incidents | 5 per month | 0 in the last 6 months |
| Cost Savings (IT Ops) | – | 30% reduction |
- Increased efficiency: Reduced manual workload by 60%.
- Faster decision-making: Real-time data dashboards improved executive decision speed by 75%.
- Enhanced cybersecurity: Achieved zero major security breaches post-implementation.
- Scalability: Cloud infrastructure enabled global expansion without IT bottlenecks.
Client Testimonial
“Maintrack helped us transition from outdated IT systems to a future-ready digital platform. Their expertise in cloud, automation, and security has completely transformed our business operations.”
